Customer Reviews

Buying my first new car was luckily a great experience thanks to Larry Topper! I knew what I wanted going in and Larry made sure I got everything I wanted! 100 out of 10 experience I would definitely come back and recommend others!

Need to bring car back for additional service, had to wait to end of day to be told I need new stereo system.

I made an appointment 2 weeks prior for inspection and oil change . I dropped off my vehicle the night before thinking I’d be able to come get it sometime that morning . When I called at 2 in the afternoon I was told it wasn’t looked at yet because they have to take the people who are waiting at the dealership first …. I don’t know aren’t I waiting too ? Within 40 mins later they call to say my cars ready . I got to the dealership 10 mins before closing . As I’m driving home I see my engine light is on and it wasn’t on prior to my service . I called and they said to bring it back in to look at . I had to leave work early to do so , losing paid time . I was at the dealership about 40 mins and was told the dipstick wasn’t properly put back in causing the light to come on . This was just an inconvenience but happy it was a quick fix . I just feel like they rushed my service because it was done quickly after I called and I needed to get my car before closing because I needed to for work the next day .

loved working with the FEMALE staff!!! made me feel comfortable and did not feel pushed into making a decision

Was greeted by Danielle Lux . Had a great experience , she was knowledgeable And made sure my service went smooth . I was in and out in a timely fashion highly recommended. Thanks again Danielle Lux

This was my first time leasing a vehicle with Chevrolet of Smithtown and dealing with Tom was great!

Love the dealership. Comfortable waiting room with TV and strong Wifi. I was able to do some work and reading while I waited for my oil change. Well done, Chevrolet of Smithtown. Thank you.

Tom was excellent

Larry Topper was a great salesman. He made the experience so simple!

They had my car for 14 days (2/12 to 2/27) we were charged 1200 bucks and the gave me my car back with the engine light blaring in my face. They told me that I could not bring it back to the shop until March 17th because they were swamped.

Tom Hassan was a pleasure to deal with. He put in a lot of time in with me making sure all my questions were answered and that he could give me the best price available on the 2025 Chevy Blazer EV LT. He went above and beyond to ensure the process was smooth and efficient with very minimal hassle on my end. He was very courteous and intelligent providing a full demonstration of the car and all the features it offered. I would highly recommend him to family, friends and colleagues.

This was our third appointment in recent weeks because the check engine light was on. The first time the service cost us over $3100 and when we took the car home the engine light went back on. The very next morning we returned and were told a component needed tightening and made an appointment to return the car the following week since the advisor said the car was safe to drive. After this second service, which we were not charged for, the engine light went back on 9 days later. We called the service department and were given an appointment for March 5. Our complaint was the same, the check engine light was on. We had a different service advisor, Danielle Lux. We explained to her that this was our third time in for service because the engine light was on. She told us that they would check it out and would call us that afternoon. We had to call her around 3 o’clock in the afternoon because we had not heard from her. She told us that the car needed a ground strap which they did not have. She said they would try to locate one locally and would speak to us around 10am the next morning.When we called her at 10am we were told she was unavailable and would call us back. At 11 o’clock we called again, spoke to her and was told she was busy working on something else. When I asked to speak to a manager she HUNG UP on me. I called back and spoke to a different person, Kathy, who checked on the part, said it needed to be ordered from Michigan. We asked if the car was driveable, she said she would check with the technician and let us know later during the day. We needed to know because we had a car rental and had to make arrangements to extend our rental if the car was not safe to drive. Later that afternoon we stopped in to the service department because we had not heard if we would be getting the car back.It was at this time we told we would have to sign for the car since they did not advise driving the car at this time. We decided to keep the rental car and left our car with the service department.The part did come in on Monday 3/10 and the car was repaired on Tuesday 3/11 when we picked up the car. We spent $500 on the car rental, when this could have been dealt with much more expeditiously. We have no confidence the problem has been resolved.

Everything was par for the course with the exception of your ridiculous charge for using a credit card. Funny how none of the mechanic/shops have the same policy. So what gives?

Clean and cooperative

Performed scheduled service. Although this was on a Saturday all work completed within 1 hour of my arrival.

We had Tina help us and she was excellent. John did the financing and was also excellent

Knowledgeable sales staff, no sales pressure, good inventory to pick from, great incentives, close to home for future service needs,

As always, great customer service. Friendly, professional and efficient.

The salesman was great

It was a speedy process. I was very happy that it was quick. The staff was very friendly.