Customer Reviews

David and Lee made the process so easy it was very much apper

Kathy was great she solved my issue , personally think that Chevy should not make appointments and not honor them.

The service was quick and done right.

Very friendly.

The service manager, Kathy treated me like I was a family member. She made my visit a pleasure.

Always Treated great , Danielle, Kathy, Patty ,Billy, Larry etc. are always friendly and make sure I am taken care off.

Bad

Great!! Thanks Jason!

James was great. There is a reason why I’ve purchased 3 vehicles from them.

Service quickly completed.

We leased a 2025 Equinox from the dealer. We were taken out of our existing lease 6 months early. On the 2nd day of having the car, the service engine light came on and the car spent the next 3 days in service. Service was unable to fix the problem but reset the computer turning off the service engine warning. Took the car back and within 2 days, the light was on again. Brought it back to the dealer where the car spent another 5 days with no fix. We were told this is a known problem with this car and that GM Engineering is working in a fox but it could take months to rectify. I spoke with the sales manager about trading out the car and was basically told no as this is now a GM issue and not a dealer issue. GM Customer Service in turn advised that they contacted the dealership who told them they would not do a trade out either. Needless to say, I have a less than satisfied opinion of the dealership and their customer service with the exception of Kathy in the service area who tried to accommodate us the best she can. At this time, we are still waiting in a fix from GM Engineering and we are living with the car’s issues.

Friendly. Didn't wait long.

I find the service dept to be very unprofessional.

First and foremost, Fran & Kathy have been nothing but helpful while everyone else involved with this lemon vehicle including General Motors have been a disgrace to customer care & support. The stealership has had my vehicle for numerous extended periods of time and no loaner has been provided nor any type of compensation from them or GM.

All the staff are great people. They care about my vehicle like it was thier own. They fit me in with an appointment with my busy schedule. The Mechanic that worked on my car is one of the best.

Your salesman Matt was wonderful to us he was very patient and very helpful to us.

I had Joe as my salesman, Joe was great from the start. Great person to talk to. help answered the questions I've asked and helped me go over different cars was looking into.

Alex was an excellent salesman and made the process super easy

Ronnie was great

Good honest service