Confirmed Service Customer
Bad
Edilberto O.
HAUPPAUGE,
NY

Business Response
Hello Mr. Orozco, It came to my attention that you have reached out to our online staff stating vehicle is here with us and you did not receive a call. Please see copy of email I had sent you the other day in which I addressed that vehicle is not currently at our facility and to please reach out---- This is Chevrolet of Smithtown; we are reaching out to you due to recent emails through our online website. I had read your message about vehicle being at our dealership, however we searched the parking lot multiple times and your vehicle is not on the property. Also checked the night drop slip nothing is there and none of the advisors have checked in with you since your last visit for oil change. I know I had made you aware of an oil leak found at your last oil apt and had mentioned to give me a call when you are available to come in. I had also mentioned that I would squeeze you in due to vehicle being new, however I have yet to hear back from you until today; after you took your vehicle back last visit. Please email me back and let me know when we can get your vehicle in to address oil leak. Thank you
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