611 Reviews Found
Confirmed Service Customer
I was never there on 11/9. Get your records straight.
Vito G.
SAYVILLE
Business Response
Good morning Mr. Graziano. I assume you're aware that we have your 2022 Trax in our shop at this time ?. 11/12/2024. I will follow up with you at some point this afternoon.
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Confirmed Sales Customer
Larry went above and beyond for us! We walked away "actually" we drove away with our new Trailblazer
Concetta S.
WHITESTONE
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Confirmed Sales Customer
Overall it was an excellent experience. Larry and Wayne were great to work with. I am very satisfied with the transaction and really enjoying the truck.
Brian B.
STONY BROOK
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Confirmed Service Customer
Kathy in the service department has excellent communication and customer service!
Linda D.
MOUNT SINAI
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Confirmed Sales Customer
Tom was great! He went above and beyond to make us happy Transaction was very easy!
Lisa H.
BAY SHORE
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Confirmed Sales Customer
Your sales person , namely , Tina was very informative and professional.
Joseph G.
COMMACK
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Confirmed Service Customer
Kathy the service advisor was polite & very helpful
Doreen M.
CORAM
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Confirmed Service Customer
Vehicle in for software update. Left vehicle at service department pickup end of day. Easy no problems.
Albert H.
HUNTINGTON STATION
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Confirmed Sales Customer
Everybody was great. Tom H my salesman was top notch. I highly recommend this dealership
Allen M.
WEST BABYLON
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Confirmed Service Customer
Great service fast and accurate.Danielle the service rep was excellent
Kevin G.
BABYLON
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Confirmed Sales Customer
my sales person Tina was the best, she is a credit to North Shore. I have been going to this dealer since the 1980's. not all of my experience there have been as great as this time. everything went very smooth. Thank you Tina.
Charles W.
PORT JEFFERSON STATI
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Confirmed Service Customer
They took every care of everything in a timely fashion
Theodore P.
SMITHTOWN
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Confirmed Service Customer
Brought my vehicle in for oil change, inspection and recall computer updates. Dropped off at 9:15, got a call around 4:45 saying the update was not complete. And I could leave the vehicle or come get it and make another appointment. Not only was this inconvenient but it left me scrambling to find a ride home from work. The attitude of the service person was basically too bad, so I decided to leave the vehicle. The next day there was no contact or communication until I phoned the service person, he was out on lunch. He called back around 2:30 in the afternoon. Overall not the best service or communication. I bought this truck new from this dealership, I intended to get all The maintenance done here as well. Now I have little confidence in returning. And that service person lacks communication, empathy and basic respect.
Daniel L.
SHIRLEY
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Confirmed Service Customer
Excellent service, I was in and out in an hour, which is very valuable to me since my time is limited.
Joseph B.
SMITHTOWN